Our ambition is to make an active, positive contribution to the wellbeing of the communities we serve. Our stores are at the heart of many communities, and we are committed to being good neighbors. We do this by building relationships with our customers and local groups, and working with them to develop initiatives that improve the quality of life at the local level.
We make sure our stores and the environments around them are safe, clean, and integrated into the community they serve. We promote community-based programs that support our other CR priorities – from healthy-eating initiatives to recycling incentives. We also support a wide range of causes that are important to our stakeholders – especially our customers and employees – and often combine financial contributions with volunteering our time and expertise.
Since community engagement is inherently local, we have set one global target to ensure that each operating company has a community engagement program in place by 2012.
Key elements of our community engagement programs include:
- Creating safe, clean and community-friendly stores and store environments
- Using our central position in the community to improve people’s wellbeing
- Being active through community programs, services and charities
For more information, see our 2010 CR Report.
Community engagement policies
- Community involvement
Download our policies below.


